Shipping policy
Shipping Policy
Build A Ride
Shipping Locations
We currently ship to the United Kingdom and Worldwide. If we change this policy it will be updated accordingly.
Processing Time
All orders are processed within 1–3 business days.
As we operate using a dropshipping model, orders are shipped directly from our suppliers.
Delivery Time
Estimated delivery times to the UK are:
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7–15 business days
Delivery times are estimates and may vary due to factors outside our control, including courier delays, customs processing, or peak periods.
Shipping Costs
Shipping costs are calculated at checkout and will be clearly displayed before you complete your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Please note that tracking updates may take several days to appear after dispatch.
Delays
We are not responsible for delays caused by postal services, customs clearance, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us and we will be happy to assist.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Missing Orders
If your order is lost in transit, please contact us and we will work with our shipping partners to resolve the issue. Replacements or refunds will be issued where appropriate.